Job Description
Job Description
Front Office Communications Specialist
THE DRIPBaR is growing and coming to your area. Our concept is simple. We provide our clients with the
freshest, highest quality intravenous and intramuscular vitamin drips that deliver essential nutrients
right at the cellular level for maximum absorption.
Our Front Office Communications Specialist usually do a little bit of everything. They are seen at the
entrance of our center, welcoming guests and clients. They answer queries, screen phone calls, confirm
appointments, relay instructions, and help our nurses. The ideal Front Office Communications Specialist must demonstrate the ability to multitask without getting stressed or overwhelmed. This person must have fundamental computer skills and must display
fluency in word and spreadsheet processors. The candidate must also have strong communication,
people, prioritization, and customer service skills and must be able to work independently.
Job Duties
Managing office communications—fielding organizational phone calls, emails, and traditional
mail
Maintaining office services
Collaborating with others to help plan events and initiatives
Scheduling and managing clients
Maintaining contact lists
Representing office interests in relationships with external associates, including vendors,
consultants, and clients
Tracking and ordering office supplies
Handling incoming and outgoing packages and mail
Creating reports if needed
Assisting the nurse when appropriate
Providing basic social media, email, and review support
Take pictures of clients for social media
Our Front Office Communications Specialist are expected to:
Have exceptional communication and social skills
The ability to offer suggestions for IVs or supplements based on what the client is telling you
Recognize and respond to potential problems
Take initiative to solve problems independently and creatively
Strategically manage time
Multitask and quickly shift tasks to complete a variety of menial duties without letting anything
fall through the cracks
Maintain composure when things go wrong
Be prompt and prepared at all times
Remember key details as multiple people make verbal, hand-written, and emailed requests
throughout the day
Work quickly, but accurately
Working Conditions
May work around usual office and outpatient conditions. During busy periods, may require periods of
time standing and/or walking. May work around biohazards. Exposure to blood borne pathogens is
possible. Exposure to chemicals and commercial items typically found in offices, medical clinics, and
building repairs /maintenance.
Compensation includes the following:
* Competitive pay
* Free Access to all
services/modalities
offered at THE DRIPBaR (IVs and IM injections) at a highly
discounted rate)
* Vacation days
* Job Type: Part-time
* Salary: $18-21/hour + commission
General Notes
We are hiring for a full time Front Office Communications Specialist position for our Atlanta
location. Shift availability and hours may fluctuate based on business needs. Additional hours may be
required during peak periods.
Required Application Materials:
A Resume
A Letter of Interest
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