3rd & Fernwood is not just a restaurant; it's a destination where each guest is treated to a unique dining experience that caters to their senses and preferences. Located in the vibrant Metropolitan area of Charlotte, NC, our modern interpretation of the classic 'meat and three' is designed to be as welcoming and comforting as it is delicious. At 3rd & Fernwood, we believe that exceptional guest service is the heart of our success. We're seeking Guest Service Ambassadors who share our passion for hospitality and have a genuine desire to connect with and enrich our guests' experiences.
The Role: As a Guest Service Ambassador, you will be the face of 3rd & Fernwood, embodying our commitment to exceptional service. This unique position blends the roles of server and bartender, requiring versatility, empathy, and the ability to anticipate our guests' needs. Ideal candidates are those who find joy in helping others and can create memorable experiences through thoughtful service.
Responsibilities: Serve and bartend, providing knowledgeable recommendations about our menu and beverages. Engage with guests to understand their preferences and tailor their experience accordingly. Maintain a thorough understanding of all menu items, including ingredients, preparation methods, and pairing suggestions. Handle guest inquiries and concerns with sensitivity, tact, and professionalism. Collaborate with the kitchen and bar teams to ensure seamless service. Participate in ongoing training to continually enhance your knowledge and skills. Qualifications: Proven experience in serving, bartending, or a similar role in a high-volume dining environment. Exceptional communication and interpersonal skills, with a natural inclination towards empathy and understanding. A passion for hospitality and creating positive guest experiences. Ability to multitask, manage time effectively, and work well under pressure. Eagerness to learn and grow within the hospitality field. A team player with a positive attitude and strong work ethic. Why Join 3rd & Fernwood? Competitive compensation and flexible scheduling. A vibrant and supportive work environment that values personal growth and development. Opportunities to contribute to a unique dining concept. Be part of a team that truly values the impact of exceptional guest service. Apply Now: If you're passionate about hospitality and excited by the opportunity to make a significant impact on our guests' dining experiences, we would love to hear from you.
Join us in setting a new standard for dining in Charlotte, and let's create unforgettable moments together at 3rd & Fernwood.
