Front Desk Coordinator Needed
Do you have a way of making people feel at ease and comfortable, even if you don't know them? Our busy Eye Care practice needs a Front Desk Coordinator to help us give our patients a 5-star experience all the time, every time. This is a full-time position offering the opportunity of the stability of a career in healthcare with weekends OFF!
NO Experience Needed:
Prior healthcare or medical office experience is a plus, but it's certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to our Exceptional Standard of Care!
How will you make a difference?
You will have the incredible honor of setting the stage for each patient's appointment. When our patients walk in, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day! Not only that, but it sets the expectation for the appointment and lets our patients know their appointment will go as smoothly as possible, allowing the patient to be receptive to our recommendations.
Some of your duties will include:
- Making sure patients feel welcome as soon as they walk in the door
- Answering questions and making appointments for existing and potential clients
- Reviewing and organizing patient medical charts for accuracy and authenticity
- Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (some re-engagement required
- Consistent cross-training for optimal career growth
- Assisting in opening and closing the office
- Understanding and respecting patient privacy laws
- Occasionally assist in pre-testing, chart documentation, and troubleshooting prescription issues to set up the doctor and patients for a successful appointment
If these sound like you, please apply!
- You are comfortable with technology and open to learning new applications and software, you'll harness the tools around you to make your job as easy or effortless as possible.
- Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.
- You can get along great with anybody, are full of energy and people feel charged up just being around you.
- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
- You're known for doing what you say you're going to do –Your reputation for honesty and integrity is legendary.
- You don't know the meaning of "someone else's problem" or "that's not my job." You're always willing to jump in and help.
- You take pride and ownership in your work – whatever you do, you do it well.
- You are openly grateful to the people around you and see yourself as an integral part of your team's success (because we will).
- You're always up for learning something new and you try to master new skills quickly.
- You love to see other people happy and thriving, and you'll do whatever you can to help them get there.
About Us
Schauffele & Fleischmann OD is an established practice in Sacramento. We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!
We offer (upon eligibility):
- In-House Vision Benefits
- 401(K) with company match
- All major holidays off
- PTO
- Close-knit team in an upbeat and welcoming environment
If you want a career where you can literally help the people in your community have better lives, this is the job for you.
We value your time, so we'll be back in touch with you very quickly.
