We are in need of a creative Front Desk Clerk - Hilton Motif Seattle to join our cohesive team at Hilton Chicago in Seattle, WA.
Growing your career as a Full Time Front Desk Clerk - Hilton Motif Seattle is an unparalleled opportunity to develop beneficial skills.
If you are strong in innovation, negotiation and have the right aptitude for the job, then apply for the position of Front Desk Clerk - Hilton Motif Seattle at Hilton Chicago today!
The beautiful Hilton Motif Seattle is looking to add a Front Desk Clerk to their Front Office team! If you have a passion for customer service and want to bring that into a career in Hospitality this is the perfect opportunity!
What will I be doing? As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests. Respond to guest inquiries and in a timely, friendly and efficient manner Provide driving and/or walking directions to guests to local destinations Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions Assist fellow team members and other departments wherever necessary to maintain positive working relationships Provide or obtain accurate information What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The hourly rate for this position is from $20.50-$21.00 and is based on applicable and specialized experience and location.
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage – for you and your family . Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) – you will accrue up to 18 days/144 hours per year Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then "top this up" to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program: 100 nights of discounted travel per calendar year Matching 401(k) Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Other Compensation Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Front Office Upselling Incentive Program – Commission based program paid out bi-weekly and is based on upsell generated revenue. Revenue is calculated at time of guest check-out. Upsell revenue includes; room type upgrades, early check-in fee, and late check out fees. Commission is calculated as follows: Late check-outs and early check-in earns 10% commission Upsell revenue earns 15% commission Complimentary meals in the cafeteria while on shift Benefits of working as a Front Desk Clerk - Hilton Motif Seattle in Seattle, WA:
? Company offers great benefits
? Rapid Progression
? Attractive packageCompetitive Pay
