Front Desk Associate Part-Time

Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaintsGather financial information and generate occupancy reports for the general managerGreet each guest as they arrive and follow up after check in on guest satisfaction.Responsibilities:Ensure that each guest at the hotel in Rock Hill, SC has a memorable and enjoyable experience.Engage with hotel guests both in person and over the phone to assist with any inquiries they may have and effectively address any concerns or complaints.Compile financial data and prepare occupancy reports to be presented to the general manager.Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay.Qualifications:To qualify for this Front Desk Associate Part Time position in Rock Hill, SC, US, you need at least 1 year of prior experience in the hospitality industry.Strong bookkeeping skills are required, and proficiency in Microsoft Word and Excel is highly valued.Excellent management, communication, and multitasking abilities are essential for this role.A high school diploma or GED equivalent is a must-have qualification.About Company:stayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at