Front Desk Associate Hazard Ky

Job Summary:The Front Desk Associate at VP Management is responsible for providing exceptional customer service to all guests and assisting with administrative tasks within the hospitality/restaurant industry. This individual contributor role is full-time and offers a competitive salary in Hazard, Kentucky.Full time and part time positions availableCompensation & Benefits:Competitive salary based on experienceComprehensive benefits package including medical, dental, and vision insurancePaid time off and holiday payCareer growth opportunities within the organizationResponsibilities:Greet and welcome guests in a professional and friendly mannerCheck guests in and out, ensuring all necessary information is gathered and recorded accuratelyAnswer phone calls and respond to inquiries in a timely and courteous mannerAssist guests with any special requests or accommodationsProcess payments and maintain accurate recordsCoordinate with other departments to ensure smooth operations and guest satisfactionMaintain a clean and organized front desk areaAssist with administrative tasks such as filing, data entry, and document preparationFollow all company policies and procedures to ensure a safe and welcoming environment for guests and employeesRequirements:High school diploma or equivalentPrevious experience in a customer service role within the hospitality/restaurant industry preferredKnowledge of basic computer skills and reservation systemsExcellent communication and interpersonal skillsAttention to detail and ability to handle multiple tasks simultaneouslyMust be able to work a flexible schedule including weekends and holidaysMust be able to stand for long periods of time and lift up to 25 poundsEEOC Statement:VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace for all employees.