Front Desk Associate Barboursville Wv

Job summary
The front desk associate is responsible for the first and last impression of the hotel.Looking for a friendly, customer service-oriented individual.Experience in a fast-paced environment and the ability to juggle multiple tasks.
Job seniority: entry level
Responsibilities
• Greet and welcome guests upon arrival.• Provide prompt and professional service.• Answer incoming calls and direct inquiries.• Maintain cleanliness and organization of the front desk area and common areas.• Adhere to company policies and procedures.• Handle sensitive and confidential information.• Update and maintain guest records.• Process payments and reconcile cash drawer.• Generate reports as needed.• Handle check-in, check-out, and other transaction inquiries.
Requirements
• High school diploma or equivalent.• 1-2 years customer service experience.• Excellent communication skills.• Friendly and outgoing personality.• Ability to stay calm and professional under pressure.• Strong organizational skills and attention to detail.