Front Desk Agent Ft - Urgent Position

We are searching for a focused Front Desk Agent | FT to join our vibrant team at Greenleaf Hospitality in Kalamazoo, MI.
Growing your career as a Full Time Front Desk Agent | FT is a terrific opportunity to develop competitive skills.
If you are strong in leadership, problem-solving and have the right mindset for the job, then apply for the position of Front Desk Agent | FT at Greenleaf Hospitality today!

Top Reasons to Work With GHG You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience You will grow your skills and experience in an environment that encourages growth and development What You'll Be Doing Delivering outstanding customer service to guests, both internal and external Answering inquiries regarding hotel services, amenities, and outlets Resolving guest billing issues while following privacy and security policies Making and modifying reservations Responding to guest concerns and concerns efficiently and in a friendly manner Following all front office procedures including but not limited to: PCI compliance, guest privacy, and cash handling Supporting other units, such as sales, as needed Checking guests in and out of hotel, post charges to rooms Utilizing event summary and huddle sheet to direct guests to events What You Need for this Position Maintain an organized, clean work space General knowledge of local attractions and surrounding areas Experience with Opera or a Rooms Management system is a plus, but not required Ability to problem solve quickly and efficiently Able to stand for long periods of time, up to 8 hours or more Able to stoop and bend Occasionally able to lift up to 40 pounds Able to safely work with potentially dangerous chemicals and equipment Able to comply with safety and health code standards What's in it for You 401k with contribution match (Full-Time option) Medical/Dental/Vision (Full-Time option) Health and Wellness reimbursement 10% Discount on GHG outlets Complimentary Meal Break Discounted Hotel Rates Benefits of working as a Front Desk Agent | FT in Kalamazoo, MI:
? Company offers great benefits
? Advancement opportunities
? Attractive package