SUMMARY OF RESPONSIBILITIES The Food Server is responsible to take and deliver customer orders, maintain tables, ensure guest satisfaction and finalize checks. The Food Server is also responsible for performing side work and general cleaning of assigned stations.
ESSENTIAL FUNCTIONS • Greet guests in a positive, friendly manner and make them feel welcome.
• Guide guests through all phases of their experience at the restaurant.
• Knowledge of selling techniques, service delivery of both alcoholic and non-alcoholic beverages, and service delivery of menu items of every course.
• Itemize bills correctly and efficiently secure payment.
• Maintain cleanliness and stock of assigned area, side station, tables and Point of Sale (POS) station.
• Anticipate the guest's needs and respond appropriately with a sense of urgency.
• Communicate with management, chef and culinary staff in order to fulfill and address any issues or needs requested by guest and/or employees.
REQUIRED EXPERIENCE • Three (3) years of food and beverage experience in a high paced-environment with food service experience preferred.
• Knowledge of standard kitchen equipment and supplies including, but not limited to, toasters, refrigerators, coolers, slicers and beverage machines.
• Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, on-alcoholic beverages, designated glassware, terminology and garnishes.
• Knowledge of health, safety and sanitation regulations.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• High School Diploma or equivalent.
• Must possess, or are able to obtain, a Health Card from the Southern Nevada Health District and an Alcohol Awareness (TAM) Card.
PHYSICAL REQUIRMENTS • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
WORKING CONDITIONS • For Full-Time employees, expect to work an 8-hour shift on average, including weekends and holidays.
• Comply with the brand and hygiene policies.
Ahern Hotel is a luxury boutique hotel and event venue in Las Vegas, Nevada. Acquired in 2019, it is located near the Las Vegas Strip.
