Overview
The Food & Beverage MIT will receive exposure to/and provide support in all aspects of the food and beverage operation including on the floor and kitchen coverage, clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Food & Beverage. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Responsibilities
Provide floor coverage in the Town Meeting Bistro and support the back of house culinary, stewarding and personal dining team as needed. Attend BEO (Banquet Event Order) meetings to assist in planning and execution of banquet operations. Provide clerical support such as editing, printing and distributing menus and other materials, data entry and compiling reports from our POS system. Act as a host, utilizing our guest reservation system and warmly engaging with our guests to enhance the arrival, dining and departure experience. Answer telephone and email messages. Respond accordingly.Manage all incoming catering inquiries and distribute Maintain and stay abreast of the latest computer programs/innovations (as applicable). Assist with catering event resumes and distribution Manage BEO distribution and event guarantees Filing of all pertinent correspondence in a timely manner. Handle correspondence pertaining to department. Maintain adequate inventory of office supplies. Responsible for the smooth operation of the office. Type and distribute meeting minutes. Prepare Banquet Event Orders (BEOS) and Group Resumes as needed Greet guests/clients/employees when necessary. Attend meetings/training as required by management. Must be proficient with Microsoft Office Physical requirements:
Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements
Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Assisting with guest communication via e-mail and phone and in person. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. No. of Positions Available
1
Starting Date
Flexible Start Date- 2023
Placement Length
6 or 12 months
Required Languages
English Fluent
Currency Type
USD
Accomodation
Not Provided
Meals
Staff Canteen
Uniform
No
Transportation Allowance
No
Location
Lexington, Massachusetts United States
Boston, Massachusetts United States
Other Comments
J1 visa
Salary Level
to be confirmed with candidate
