Job summary
Fleet Success Manager - Eastern & Central territoriesResponsible for generating new business through outbound prospecting and marketingHandling inbound leads and dealership relationships
Job seniority: entry level
Responsibilities
• Generate new business leads and prospective clients via dealer channel engagement and outbound efforts• Individually manage and triage inbound leads for the Fleet Management products• Build solutions in the Small to mid-market fleet segment with cross-functional team members• Establish key relationships with customers, dealers, suppliers, and potential business partners• Handle customer relationships post onboarding, including upselling and customer experience management• Represent Fleet Success Team at key dealer and customer meetings• Influence new user stories for feature development• Establish strong, positive working relationships across all Ford Pro Teams• Participate in pre-sales calls and demonstrate online products• Contracting and onboarding of new fleet software customers• Support salesperson training and account reviews• Attend trade shows, dealer events, and national meetings as needed
Requirements
• Prior experience working for a Fleet Management Company• High School/GED• 3 years of sales experience in outbound sales capacity selling to Fleet Companies• Must be located in the Eastern or Central areas of the US• Bachelor's Degree (optional)• Sales/service customer contact experience/fleet preferred (optional)• Prior experience in calling Dealerships (optional)• CRM software utilization (optional)• Ability to think creatively and operate in a multifaceted white space environment• Strong social skills and ability to work well within and across multiple functions• Adventurous and persuasive in pursuit of doing what's right for the business• Ability to prioritize and lead multiple concurrent assignments• Ability to develop working relationships with Dealers, suppliers, and local municipalities• Strong analytical ability and attention to detail• Continuous improvement mentality
Key Skills Needed
• Prior experience working for a Fleet Management Company• High School/GED• 3 years of sales experience in outbound sales capacity selling to Fleet Companies• Must be located in the Eastern or Central areas of the US• Bachelor's Degree• Sales/service customer contact experience/fleet preferred• Prior experience in calling Dealerships• CRM software utilization• Ability to think creatively and operate in a multifaceted white space environment• Strong social skills and ability to work well within and across multiple functions• Adventurous and persuasive in pursuit of doing what's right for the business• Ability to prioritize and lead multiple concurrent assignments• Ability to develop working relationships with Dealers, suppliers, and local municipalities• Strong analytical ability and attention to detail• Continuous improvement mentality
