Fleet Processor ()

The Fleet Processor is responsible for the day-to-day activities to account for and process incoming manufacturer MSOs. This role has an impact on operations, revenue management and customer experience.

What You'll Do: Responsible for email box to ensure inquiries are researched and resolved in a timely manner. Assist registration vendors with any MSO or registration work issues.  Account for incoming MSO from manufacturers. Responsible for working MSO error reports and resolving in a timely manner. Ensuring MSOs are assigned correctly and mailed to the correct registration agent in a timely manner. Maintain manufacturer requirements for printing of the front of the MSO. Responsible for storing unprocessed MSOs securely. Responsible for printing of the manufacturer front of MSO when applicable. Responsible for scanning in and verifying incoming MSOs. Responsible for printing the back of the MSO and DMV forms. Ensure the accuracy of the assignment, DMV forms, and mailing location. Responsible for printing vehicle stickers. Resolves issues that occur during receipt of MSOs. Communicate any issues that cannot be resolved to the Manager. Maintains a 'Best practice sharing culture', always striving to find ways to improve service. Look for and design process improvements continuously. What We're Looking For: Highschool Diploma or equivalent required. Must be comfortable standing or sitting for long periods of time. Detail-oriented; must be very accurate and able to pay attention to details. Must be an independent worker and able to work with minimal supervision. Ability to communicate professionally and effectively with all levels of company personnel and vendors. Team player. What You'll Get: Wage: $20.00/hr Up to 40% off the base rate of any standard Hertz rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts –Theme Park Tickets, Gym Discounts & more