Managing driver managers, setting and informing KPI goals. Coaching and teaching driver managers on objective rules of driving. Additionally, teaching soft skills and assisting in difficult situations involving drivers. Gathering data for executive management. Setting and defining operational policies. Tracking and approving time off, advances, and extra coverage.
• Coaching, mentoring, measuring, and disciplining Driver Managers.
• Assist in resolving driver issues.
• Collaborate with Director and VP's to create capacity in overbooked situations.
• Work with Sales Department in developing new accounts.
• Direct workflow among Driver Managers.
• Administrative duties associated with Driver management staff.
• Monitor compliance regarding policies and procedures within fleets.
• Communicate issues with Director and VP's of Operations promptly.
• Network with other departments to ensure quick resolutions to issues that span departments.
• Work with orientation and recruiting to ensure our incoming drivers are correctly informed of policies and procedures.
• Participate in customer and driver conference calls.
•Create and upkeep policies and training materials.
• Employee may perform other related duties as required to meet the ongoing needs of Covenant Transport Services.
Knowledge Skills, and Abilities
• Ability to work and communicate well with others.
• Ability to provide innovative solutions with process improvement
• Strong project management skills; ability to lead projects and influence others to obtain buy-in.
• Strong internal and external customer service skills
• Excellent organizational and interpersonal skills
• Working knowledge of Microsoft Office products.
• Must demonstrate working knowledge of DOT requirements
Education and Experience
• Bachelor's Degree preferred.
• Minimum of 4 years transportation industry experience required. Fleet Management, Load Planning, and Account Management preferred.
• High proficiency in Microsoft Excel required
• Additional, professional certifications and achievements preferred
• Experience leading, coaching, and mentoring direct reports preferred
• Experience with rapid and complex changing work environment
• Demonstrated ability to problem solve
Competitive Compensation
Covenant's compensation philosophy's intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.
Pay Range: $56,146.95-$88,833.12
Pay Grade: 9
401(k) match, Serious Health Condition Pay
Full Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off & Holidays
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M/F/Disability/Veteran
VEVRAA Federal Contractor