Financial Services Call Center Representative

Kickstart your new career with this dynamic organization! Dahl Consulting is currently partnering with a leading company in the financial services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Financial Services Call Center Representative for a contract position! Interested? Get more details below! Contract Length: 6+ months, possible extensions  Worksite Location: On-site in St. Cloud, MN Work Hours: Monday-Friday, 8:30am-5:00pm CST Pay Rate: $19.00 per hour W2 Financial Services Call Center Representative Job Summary:
The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world's most referable platform. What you will do as the Financial Services Call Center Representative: Handle complex and escalated issues from financial professionals and customers Provide support to our clients with the navigation and use of various systems Maintain minimum call handling requirements and quality review scores Utilize CRM tool to accurately record each call Work to assist callers without requiring outside assistance What you will bring to the Financial Services Call Center Representative role: High School Diploma or GED1+ years of customer service experience Proficiency in Microsoft Office tools Strong customer service, communication, interpersonal, and problem solving skills Understanding of the financial services industry preferred, but not required Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at . As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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