Overview: In addition to assigned field service duties, is responsible for training, assigning, monitoring, checking and coordinating work of the team.Assists Service Manger with scheduling and executing maintenance and troubleshooting work of other FST's. Provides input to and fills in for Service Manger as needed.Considered a technical expert who can work independently with limited technical oversight. Skills and Abilities:
Ability to:
- Demonstrate leadership skills, to oversee activities of assigned team and to assist with the assessment of skills and performance, identification, prioritization, and resolution of problems.
- Effectively interact with internal and external contacts using strong communication, interpersonal and customer service skills.
- Fill in for the Service Manager.
- Demonstrate advanced diagnostic and repair skills on multiple types of equipment including compressor packages, gas process and power generation equipment used within the region.
- perform Preventative Maintenance (PM) to standard with no help.
- lead a team performing Major Maintenance (MM), Overhaul and MOB/DEMOB projects to standard with limited to no assistance.
- Perform compressor calculations.
- Read, write and speak English (work orders, manuals, etc.)
- Model all health, safety and environmental procedures.
- Use computer skills, including vendor specific programs (Cat, Waukesha, Ariel, Murphy, etc.), Internet Explorer, Outlook, Oracle and Maintenance Scheduler.
- Lead by example by completing and submitting company required documentation in an accurate, thorough and timely fashion and following standard protocols.
Knowledge:
- Thorough knowledge of gas engines and compressors, electrical systems, panel boards, controls, skid wiring, etc., through advanced training or performance verification.
- Knowledge of new technologies.
- Thorough knowledge of relevant HSE procedures and regulations.
- Basic knowledge of company maintenance scheduler and other company software tools.
- Fully understands customer's production equipment.
- Fully understands all processes and systems how compressor works regardless of types, makes or models used in the region.
Minimum Education and Certification:
- High school diploma or equivalent preferred.
- Valid driver's license and a good driving record.
- Gas or diesel engine and compressor school/training preferred.
Minimum Experience:
- Typically at least 8 years experience.
- Large and small horsepower (HP) experience preferred.
- Demonstrated history of successful and safe service experience.
Benefits: (Full-Time Employees)
- Medical, Dental, and Vision Insurance
- Quarterly Bonuses
- Up to 5% Match 401(k) Retirement Plan
- Employee stock purchase plan
- Tuition reimbursement up to $5,250
- Dependent Education Scholarship Program
- Competitive Paid Time off including nine paid holidays
- Basic Life and AD&D Insurance at no cost to the employee
- Annual boot allowance for field ops roles
- Annual Tool Allowance
- Full FR Uniform Provided
- Service Truck on Day 1 (Field Service Technician Roles Only)
Leadership:
- Frequently leads, monitors and checks work of at least 3 technicians.
- Trains team members to improve skill, productivity, safety, quality and processes.
- Gives input for hire, fire, and job changes.
- Gives input for performance review, discipline and issues.
- Champions HSE in the team.
Non-Essential Duties: Performs other duties as assigned
Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
- Must be fit for duty for the job tasks being performed.
- Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
- Constantly required to display good manual dexterity and to reach with hands and arms.
- Constantly required to talk and hear.
- Frequently required to sit while driving or using a PC.
- Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
- Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
- Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
- Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
- Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
- Ability to hang from a rope swing for 8 seconds.
- Ability to hold breath for a minimum of 35 seconds (Helicopter Underwater Escape Training and water survival training requirements).
Must be able and willing to answer call out to site for several days at a time.
