We are desiring to recruit a motivated Field service engineer to join our multidisciplinary team at Thales Avionics, Inc. (IFE) in Salt Lake City, UT.
Growing your career as a Full Time Field service engineer is an awesome opportunity to develop important skills.
If you are strong in communication, creativity and have the right aptitude for the job, then apply for the position of Field service engineer at Thales Avionics, Inc. (IFE) today!
Location: Salt Lake City, United States of America
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.
The Senior Field Service Engineer is responsible for Installation, Site Acceptance, Customer Training (on-site and factory) and System troubleshooting and restoration. The position will also support product testing, troubleshooting and repair in the factory when not in the field. The position collects and reports on customer technical issues. Performs analysis of the reported problems, collects all relevant information and provide answers to customer queries. Develops and implements resolution plans, takes appropriate decision support. Essential Functions / Key Areas Of Responsibility
Must be able to travel to customer locations within the U.S. and internationally to manage and facilitate the successful installation, implementation and operation of systems as defined for each independent customer account. Responsible for installation of Navigation Aid products and systems (including ILS, DME, VOR, TACAN) produced by the organization and sold to U.S. and International military and commercial customers in compliance with all required specifications. In addition to installation activities, this position will also support Flight Check, perform On-the-Job training and assist with resolving any after-sales field issues related to equipment performance. Responsible for product testing (Production Acceptance or Factory Acceptance Test), troubleshooting and repair of systems within the factory when not deployed in the field. The Field Service Engineer will work directly with construction prime contractors as well as airport authorities and users to ensure the proper installation and operation of the systems as designated for the intended customer, working individually or as part of a team which may include contractor and sub-contractors. Provide ongoing technical support to assist customers after installation through email and phone communications to diagnose and resolve reported technical issues. Interface with engineering, customer service and program teams to provide site specific detail and feedback on improvements. Promote an optimal safety culture. Minimum Requirements Skills and Abilities:
Prior hand's-on experience (at least 3-5+ years) in installing Navigation Aid products and systems (including ILS, DME, VOR, TACAN) or similar aviation related electronics systems. Possess analytical and critical thinking skills and the ability to apply logic and applied theory to resolve problems, and have the patience to find resolutions to complex issue. Excellent organizational and communications skills, both verbal and written, and good interpersonal skills. Experience managing multiple projects in a deadline driven environment. Experience providing on-the-job training to customers, as well as internal junior field service engineers and technicians. Ability to adapt to changing requirements. Ability to track and report status on set schedules. Education:
Bachelor's degree in Engineering or related technical field with a minimum of 5-8+ years of relevant work experience, or Master's degree in field with 4+ years of relevant work experience, or an equivalent combination for education and experience including FAA / Military experience in lieu of civil education. Emphasis in radio / RF is a definite plus. Preferred Qualifications Skills and Abilities: (any or all)
5 to 8+ years of experience in Navaids installation. FCC General Radiotelephone License. Amateur Extra Class license (Ham radio). Private's license, private or higher. Former Military. Demonstrated mechanical aptitude by either hobbies, past employment, or both. Experience with Air Traffic Management systems a plus. Tower climbing certification. Physical Demands
Must be able to lift at least 70 lbs. Must be able to climb ladders and towers up to 60 ft. with proper training and use of protective gear. Must be able to work without direction. Comfortable working outside for extended periods of time. This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
Successful applicant must comply with federal contractor vaccine mandate requirements.
Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at View email address on jobs.institutedata.com.
Benefits of working as a Field service engineer in Salt Lake City, UT:
? Learning opportunities
? Rapid Progression
? Attractive packageCompetitive Pay
