Field Service Engineer

Established (20+ Years) Global Leading Biotech Manufacturer Seeks Field Service Engineer! Phoenix, AZ! We are an established global manufacturer of products for diagnostic and dioanalyses tests that has been in business for over 20 years! As we grow our team, we are looking for people who want to build long-term careers with us!
In return, we offer: Base 75k-100k contingent on experience Medical, Dental, Vision 401k  Opportunity to be part of an established leading manufacturer! Who you are:  2-5+ years of Field Service Engineer experience  Experience with medical/biotech devices  Ability to travel up to 70% domestically  Related field service experience in troubleshooting equipment/technical support/ customer service/dispatch experience  Ability to travel, work flexible shifts and to adapt to changing work schedules Strong customer service skills, positive attitude, and ability to communicate with others clearly and tactfully Excellent communication, customer interaction and phone interaction skills required Bachelor's or Associate degree preferred  What you will be doing: Identify any potential problems which could impact timely completion of assigned tasks, equipment shortcomings and more complex equipment problems Maintain complete and accurate service records Interact with customers and monitor accounts Provide professional, courteous, enthusiastic, prompt, and skilled technical service to customers Provide on-site technical support to customers as required Provide on-site technical support for workshops and/or shows Complete physical inventory when asked Maintain company tools, fixtures and test equipment in satisfactory condition Adhere to company guidelines regarding safety procedures Continually develop positive relations within sales and service team Continually develop company and product knowledge Benefits Applicants must be authorized to work in the U.S.
Preferred Skills Biotech

Medical

FSE