Full job description At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
As a Fiber Drop Coordinator, your primary responsibility will be to efficiently schedule all service drop installations. To track progress of daily drop footage placed, issue one calls, re-schedule drop placement when needed. Monitor supplies and materials and reorder as need. Work closely with drop managers, drop techs and respond to customer service representative inquiries. This will require that you manage your own daily work and schedule within certain parameters, and that you are committed to the high quality and accuracy of your work. RESPONSIBILITIES:
Schedule drop installation utilizing ALLOs preferred software system.
Place all "One Call" locates and refresh request as needed prior to work
Respond to customer inquiries, follow up on any customer request
Monitor material and supply levels and reorder as needed
Complete daily, weekly, monthly reports as needed.
Secure necessary locates through 1-call system before work is initiated.
Perform other duties as assigned by Supervisor.
Provide a safe work environment by being knowledgeable of and enforcing all state, local, federal safety regulations and company safety policies.
Operate and monitor company-owned vehicle and equipment by inspecting condition daily and maintaining a valid driver's license.
EDUCATION:
High school diploma or equivalent.
EXPERIENCE:
1 year of fiber construction experience
Working knowledge of drop placement
SKILLS / KNOWLEDGE / ABILITIES:
Thorough knowledge of ALLO construction procedures.
Thorough knowledge of fiber construction and material.
Basic knowledge of Excel, Microsoft Word and GIS/CAD.
Skills to effectively communicate with internal and external customers, contractors and company employees.
Good mathematical skills.
Strong organizational skills.
Ability to work well under pressure and meet deadlines.
Ability to operate a company vehicle and maintain a valid driver's license.
Ability to work evenings and weekends.
Attention to detail is paramount.
Ability to read and interpret legal descriptions.
Ability to work independently on multifaceted projects.
Strong verbal and written communication skills to present facts clearly and accurately in graphic form.
Demonstrate ability to manage multiple projects, meet deadlines and make independent decisions within guidelines.
Previous experience in the communication industry a plus.
Experience working to tight deadlines.
Excellent analytical skills.
Must be able to work overtime as required.
People are our passion. At ALLO, we don't treat you like a number. You're a human being.
Get ready to plug into the perks at ALLO:
Free ALLO Service: We'll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously! Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%. Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts. Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program. Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities. Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition. ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at
. ALLO is a Drug Free and Tobacco Free Workplace.
