Fairfield By Marriott Front Desk Associate- Full Time Am/Pm Shift

Hotel discounts around the world and rental car discounts start the day you do!  Position Summary: As a Front Desk Hotel Associate, you will be the friendly face that greets our guests upon arrival. Your role is essential in ensuring a smooth and pleasant experience for all visitors. Here are the key responsibilities:

Guest Check-In and Check-Out: Efficiently handle guest arrivals and departures, ensuring accurate registration and payment processing. Reservations Management: Assist guests with room reservations, changes, and cancellations. Customer Service: Provide information about hotel amenities, local attractions, and answer guest inquiries. Room Assignments: Allocate rooms based on availability and guest preferences. Payment Processing: Verify credit card information and process payments. Problem Resolution: Address guest concerns promptly and professionally. Communication: Relay messages, handle phone calls, and assist with wake-up calls. Safety and Security: Follow protocols for guest safety and emergency situations. Qualifications: Excellent communication skills Customer service-oriented Ability to multitask in a fast-paced environment Attention to detail Proficiency in using computer systems Benefits: Competitive salary Employee discounts Opportunities for career growth Join our team and be part of creating memorable experiences for our guests!