Express Lane Advisor

Vanguard operates dealerships located in Arlington, Carrollton, Sherman, Austin and Hughes Springs. We represent the manufacturer brands of Kia, GMC, Buick, Volkswagen and Ford.Family-owned and operated, Vanguard promotes an excellent work-life balance culture, flexible schedules, and a shared vision to "WOW" Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover 'The Vanguard Family'What you can expect:We are an exciting, dynamic, and highly successful team. We continue to grow and expand our footprint through new dealerships. We provide a generous comprehensive compensation and benefits package to help ensure your success:Paid Factory trainingPaid weeklyPaid Health InsurancePaid Life Insurance401(k) matchingPaid holidays & vacationDental & Vision Insurance availableEmployee discountReferral programResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersQualificationsProven record of achieving exceptional customer satisfactionPast experience as a Express Lane Advisor or Service TechnicianVery energetic personalityA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsVanguard Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.