Are you passionate about providing exceptional service and creating positive experiences for customers? Do you thrive in a fast-paced environment where your communication skills and attention to detail are valued? If so, we invite you to join our dynamic team as an Entry Level Customer Service Representative at Clear Concepts Management, a leading customer enrollment firm dedicated to facilitating seamless interactions between clients and services.
At Clear Concepts Management, we understand that the first impression can make a lasting impact. As an Entry Level Customer Service Representative, you will play a crucial role in ensuring that each customer's journey begins on the right note. You'll be part of a collaborative and supportive team that values diversity, innovation, and excellence. If you're excited to be part of a company that transforms the way customers engage with services, we'd love to hear from you.
Entry Level Customer Service Representative Responsibilities:
Highlight the value proposition of the products/services being offered to drive new sales and service support
Engage with potential customers in a professional and friendly manner
Understand prospective customer needs and preferences to offer suitable products or services
Coordinate with other entry level Customer Service Representative team members to share insights, successes, and challenges
Keep up-to-date with changes to products, services, pricing, and promotions
Create and maintain reports on sales metrics, team performance, and other relevant data to provide regular updates to management and clients
Continuously improve entry level Customer Service Representative skills and knowledge through training and self-learning
Qualifications of the Entry Level Customer Service & Sales Representative:
The ability to adapt and think on your feet is a plus
A collaborative team player
The ability to understand each customer's needs and recommend suitable solutions
The ability to adjust to changing situations, products, and strategies, while maintaining a positive attitude and high levels of performance
Open communication with management and other entry level Customer Service & Sales Representatives
The ability to listen actively to customers' needs and tailor your responses accordingly is crucial
Time management and the ability to juggle multiple tasks, prioritize interactions, and manage time efficiently to meet sales goals
The right candidate is local to the area, must have reliable transportation to and from the office daily and can start within 2 weeks if offered the position.
#LI-Onsite
#J-18808-Ljbffr
