We are searching for a creative Entry level Customer Service Liaison to join our diverse team at California Closets CCO in Las Vegas, NV.
Growing your career as a Full Time Entry level Customer Service Liaison is a terrific opportunity to develop competitive skills.
If you are strong in cooperation, people management and have the right initiative for the job, then apply for the position of Entry level Customer Service Liaison at California Closets CCO today!
For more than four decades, California Closets has built a reputation for delivering truly custom products and unparalleled service to our clients. All our projects are 100% custom and built with the best products in the industry. We've helped transform spaces, enhanced homes, and allowed people to get more out of life.
Pay is up to $17.25/hour What We Offer: Health insurance – Medical, Dental, and Vision PTO days and paid holidays 401K retirement plan with company match Fantastic growth opportunities Job Description The Customer Service Liaisons provide centralized customer support to our Corporate-Owned Operations teams.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. When in the showroom, maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants, using CRM. Responsible for directing client issues, concerns, and/or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. PHYSICAL DEMANDS Ability to stand on feet for minimum 4–6-hour shift. Minimal sitting in front of a computer for periods of time Ability to operate office equipment using hands and fingers, handle or feel, and reach with hands and arms Minimal bending, squatting, kneeling, stretching, twisting, reaching, and climbing Ability to frequently talk and hear Ability to reach with hand and arms and grasp objects Qualifications SKILLS & ABILITIES High school diploma and/or GED Associates Degree related to business administration / accounting from an accredited college or university preferred 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment Strong communication, interpersonal and presentation skills Calendar management / regional scheduling experience preferred Must be able to adapt to a fast-paced, changing environment and exercise independent though to challenges and improve the status quo. Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Strong multi-tasking, time management, and prioritization capabilities Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
??????? Additional Information We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
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Benefits of working as a Entry level Customer Service Liaison in Las Vegas, NV:
? Company offers great benefits
? Opportunities to grow
? Attractive package
