A career within Enabling Technologies Consulting services, will provide you with the opportunity to help our clients develop technology and applications that makes decisions easier, tasks simpler, and drives business results. Simply put, we help companies enable their growth and improve operational efficiencies by developing strategies to harness the benefits of their current technology or by integrating new enterprise systems. The Service Now Process Automation team collaborates with clients to solve complex business challenges utilizing ServiceNow as a technology platform. We focus on business problems related to cybersecurity, risk & compliance, human resources, enterprise architecture and configuration management along with being technical experts in all areas of the ServiceNow platform.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone. Act to resolve issues which prevent the team working effectively. Coach others, recognise their strengths, and encourage them to take ownership of their personal development. Analyse complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information including broader stakeholder views to develop solutions and recommendations. Address sub-standard work or work that does not meet firm's/client's expectations. Use data and insights to inform conclusions and support decision-making. Develop a point of view on key global trends, and how they impact clients. Manage a variety of viewpoints to build consensus and create positive outcomes for all parties. Simplify complex messages, highlighting and summarising key points. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required :
Bachelor Degree Minimum Years of Experience :
5 year(s) Preferred Qualifications : Preferred Fields of Study :
Computer and Information Science, Computer Engineering, Computer Systems Analysis, Information CyberSecurity, Information CyberSecurity & Accounting Certification(s) Preferred : ServiceNow Administrator ITIL Foundation Preferred Knowledge/Skills :
Demonstrates extensive abilities and/or a proven record of success leading technical aspects of project delivery and solution delivery including:
Participating as a key member of the implementation project team; Leading development activities by collaborating on design and directing the technical solutions to be implemented on a project; Mentoring field resources in implementation methodology, configuration and industry leading practices for the ServiceNow application suite; Leveraging hands-on configuration development of the ServiceNow platform, integrations, MID servers, and various other related systems as a project requires; Working with Service Management Consultants to build the system from specific client requirements Documenting design, specific solutions, and client-facing materials; Documenting custom solutions and internal materials; Configuring proof-of-concept and demonstration solutions to support sales and other related efforts; Driving continuous improvements for implementation methodology and service offerings; and, Building internal practice methodologies, guides and intellectual property to improve consistency and quality for client delivery. Demonstrates extensive knowledge and/or a proven record of success with the following:
JavaScript, AngularJS, HTML, CSS, Jelly or similar web technologies; General Consulting: Demonstrated ability to influence and consult (providing options with pros, cons and risks) during project delivery; Administering and configuring the ServiceNow platform; and, Knowledge of IT Operations Management including basic networking principles, virtualization, cloud computing, availability monitoring and analysis as well as configuration management. Learn more about how we work:
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
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