Employment Security Representative Ii

Job summary
EMPLOYMENT SECURITY REPRESENTATIVE II - ******** Full-time position located in Hollywood, FLProviding vocational and employment counseling services at CareerSource Broward
Job seniority: entry level
Responsibilities
• Provide counseling services to targeted/contracted groups• Assess job readiness of customers• Coordinate services with state and local agencies and employers• Refer customers to community resources• Perform placement services• Provide excellent customer service• Collect, evaluate, and analyze data• Make presentations in group or individual settings• Work effectively as part of a team• Perform duties at official work site
Requirements
• Effective communication skills• Knowledge of Microsoft Word, Excel, and Outlook• Ability to establish and maintain relationships• Ability to understand and apply rules and regulations• Ability to conduct effective interviews• Ability to work independently and with supervision• Ability to make presentations• Ability to work in a fast-paced environment• Interpersonal skills• Certification as a Workforce Professional within 6 months
Key Skills Needed
• Effective communication• Microsoft Office proficiency• Data collection and analysis• Customer service• Problem-solving• Teamwork