Employee Service Center Representative I

Employee Service Center Representative I Location Duluth, MN (Oneota area) : Employee Service Center Representative I : Responsible for providing accurate, timely, and high-quality responses to human resource (HR) related inquiries received from Essentia Health employees. Inquiries are received via telephone and/or electronic correspondence and include but are not limited to the topics of payroll, benefits, retirement and HR policies and procedures. Also responsible for non-inquiry HR related processing such as mailings, data entry, auditing, etc. , as assigned. Work Experience: Call center experience preferred. Education Qualifications: Associates Degree
OR
2 years applicable experience in a customer service, human resources, or call center environment.
Licensure/Certification Qualifications: No certification/licensure required
FTE 1 Shift Rotation Day Rotation (United States of America) Shift Start Time 7:30am Shift End Time 4:00pm Pay Range $17.91 - $26.87 / hour The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate's experience, knowledge, skills, abilities, FTE, as well as internal equity among our team.
Weekends No Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
Essentia Health EEO: Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.