Job summary
Primary responsibilities include: driving guests to designated locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties during the overnight hours.Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances.Drive the van according to scheduled van runs and/or as needed for guests and accommodate guests during their stay in an attentive, courteous, and efficient manner.
Job seniority: entry level
Responsibilities
• Approach all encounters with guests and employees in a friendly service-oriented manner.• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.• Greet guests in a pleasant manner.• Load and unload luggage carts.• Load and unload van with luggage.• Escort guests to rooms upon request.• Check/store luggage for arrivals and departures using luggage tags.• Open and close cab doors for arriving and departing guests.
Requirements
• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.• Must have a valid driver's license for the applicable state.• Minimum of one year driving experience.• Must have an acceptable MVR (Motor Vehicle Driving Record).• Must be able to convey information and ideas clearly.• Must be able to evaluate and select among alternative courses of action quickly and accurately.• Must maintain composure and objectivity under pressure.
Key Skills Needed
• Strong analytical skills• Navigation skills• Good communication skills• Ability to handle multiple pick-ups and drop-offs• Customer service skills
Benefits
• Medical, Dental, and Vision Coverage• Short-Term and Long-Term Disability Income• Term Life and AD&D Insurance• Paid Time Off• Employee Assistance Program• 401k Retirement Plan Options
