Job Description
You only get one chance to make a first impression!
From a very warm welcome to a fond and memorable farewell, as a Doorperson, you will take care of our guests, ensuring a lasting impression for them during their stay with us!
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Doorperson/Front Door Coordinator __
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What's in it for you: **
Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
Give back through our Corporate Social Responsibility activities and local community based philanthropy.
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What you will be doing: **
Welcome all guests into our luxury environment while completing the Sofitel luxury standards to ensure both warm welcome and fond farewell are memorable to all our guests.
Handling all Guest Service inquiries including In-house guest requests.
Assisting with luggage or any special requests for our arriving and departing guests while providing exceptional service.
Assisting with information on our ALL Accor frequent guest program and directing the guests to enroll with the Guest Service agents.
Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.
Delivering luxury service that is efficient, empowered and cordial.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.
Qualifications:
Qualifications
Your experience and skills include:
Previous Hotel experience in a luxury environment or comparable hotel.
Must have experience working with guests and customers and be a Service focused personality.
Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service.
Minimum 1-year experience in similar position in a luxury setting or hotel school degree.
Must be flexible with days and hours.
Additional Information
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Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Qualifications
**Your experience and skills include:**
* Previous Hotel experience in a luxury environment or comparable hotel.
* Must have experience working with guests and customers and be a Service focused personality.
* Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service.
* Minimum 1-year experience in similar position in a luxury setting or hotel school degree.
* Must be flexible with days and hours.
Additional Information
** _Our commitment to Diversity & Inclusion:_**
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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