Job Title: Document ProcessorDepartment: SalesReports to: General Sales Manager and Sales ManagersCompany Overview: Doug Smith Subaru is a reputable automotive dealership committed to providing an exciting workplace culture and delivering exceptional customer experiences. By adhering to Subaru's H.E.A.R.T. Pillars (Honesty, Empathy, Appreciation, Respect, and Trust), we aim to exceed customer expectations and build long-lasting relationships within our store and the community.Position Overview: Join our team as a Document Processor and become a vital part of our showroom operations! We are seeking an individual with exceptional attention to detail and organizational skills to ensure the accuracy and efficiency of our processes related to vehicle sales and purchases. This is an exciting opportunity for someone who is ready to join a team and make a real impact.Responsibilities:Document Generation & Verification: Generate, review, and verify all documents related to vehicle sales and purchases, including but not limited to sales contracts, title documents, finance agreements, and after-market products, to ensure accuracy and compliance with legal requirements.Data Entry: Accurately enter data from various documents into the dealership's management system or other databases, ensuring completeness and integrity of information.File Management: Maintain organized and secure electronic and physical filing systems for all documents, ensuring easy retrieval and compliance with recordkeeping regulations.Communication: Collaborate with sales, managers, and office staff to obtain missing or additional documentation as needed and promptly communicate any discrepancies or issues.Remote Document Assistance: Assisting sales with customer ID verification and document-related inquiries and requests in preparation for a remote signing session.Compliance: Follow store processes for compliance regarding vehicle documentation and ensure dealership practices always remain compliant.Payment Processing: According to company policy, assist in taking payments in-store or remotely while inputting all necessary data into the dealer management system (DMS).Qualifications:High school diploma or equivalent; associate degree or relevant certification preferred.Experience with document management software.Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.Effective communication and interpersonal skills, with the ability to collaborate with team members and interact with customers in a professional manner.Ability to maintain confidentiality and handle sensitive information with discretion.Benefits:Competitive hourly pay.Comprehensive health, dental, and vision insurance plans.401(k) retirement savings plan with company match.Health Savings Account.Paid time off. with Strayer University.* Free online education, no cost, no debt college degree for you and your family.Includes tuition, books, and technology fees.Employee discounts on vehicle purchases and services.Join our team at Doug Smith Subaru and become a key player in providing our customers with a seamless and enjoyable car-buying experience!How to Apply: Interested candidates are encouraged to submit their resume and cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Doug Smith Subaru is an equal-opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals, including those with diverse backgrounds and disabilities.
