Winthrop Position Title: Director of the Academic Success Center
State Title: Asst Academic Program Director
State Class Code: UE05
State Pay Band: Unclassified
Annual Salary/Hiring Range: Salary depends on qualifications.
Job Purpose: Reporting to the Dean of University College, the Director provides leadership and management for the Academic Success Center (ASC): Oversees academic support services, including peer tutoring, learning services and programs, and academic coaching and supervises staff associated with these functions; Develops and maintains standards of practice for academic tutoring; Prepares reports/assessments on ASC programs and initiatives; Provides one-to-one academic counseling for students; and Promotes a campus culture of academic excellence. Job Summary: Provides leadership for the development and implementation of ASC programming, services, and student outreach. Identifies and implements effective tutoring models (e.g., peer-to-peer, study groups, drop-ins). Using available data (e.g., peer-to-peer, study groups, drop-ins), collaborates with stakeholders across campus to identify and implement the most effective tutoring and academic success strategies and academic support initiatives. Leverages technology (e.g., TutorTrac, Qualtrics, Navigate) to promote and support ASC programs and initiatives. Provides academic success consultations to students. Teaches Theory and Practice of Leaders (LEAD 120) and implements curriculum updates as needed. Supports retention by addressing student needs and concerns related to academic success, advising, course performance, success strategies, and learning skills assessments. Represents the ASC through active participation in university activities and events. Develops workshops and programs designed to help students succeed academically. Designs annual marketing campaign and maintains inventory of marketing materials and website updates related to ASC, including social media accounts. Oversees assessment and reporting. Provides staff supervision and leadership. Supervises, trains and evaluates a full-time (FTE) academic coach. Manages the recruitment, selection, training and supervision of peer tutors. Oversees the onboarding and training of learning assistants and supplemental instructors. Oversees peer leader recognition initiatives. Required Qualifications: Master's Degree in Higher Education, Student Affairs or related field from a regionally accredited institution. At least one year of professional experience in the areas of tutoring and learning, academic success, student services, first-year experience, bridge programs, TRiO SSS programs, academic advising or student affairs. Experience in academic program assessment in an educational setting. Preferred Qualifications: Experience with administrative program management and supervision. Experience managing tutoring programs and services for college students. Experience using data to inform program development and decisions affecting student academic success. Experience with Banner or similar student information system. Proficiency with Microsoft Office Suite. Knowledge, Skills & Abilities Summary: Knowledge of instructional and learning strategies and support programs that promote student learning and success. Familiarity with higher education academic programs and services. Exceptional ability to prioritize and effectively manage multiple projects/programs. Ability to proactively establish and maintain productive working relationships with students, faculty and staff. Ability to offer respectful, proactive communication, maintain a professional environment and anticipate student, colleague and customer needs. Sufficient technical ability to master the software and applications necessary to perform job duties at a high level. Ability to effectively prepare reports and relevant analysis of programs and services. Excellent presentation, oral and written communication skills. Strong customer service skills. Proven organizational, planning and interpersonal skills. Ability to work effectively in a diverse, multicultural environment. Ability to work a flexible schedule, including occasional evenings and weekends. Type of Position: Unclassified
Position Status: Full-Time
FLSA Status: Exempt
Hours Per Week: 37.5
Months per Year: 12
Telecommuting: Employees are not eligible for telecommuting/remote work during their 12-month probationary period. After that time, certain positions may be eligible for telecommuting/remote work at the discretion of the supervisor and in accordance with Winthrop policies.
Posting Number: 2024 099S
Open Date: 05/15/2024
Close Date: 05/29/2024
Open Until Filled: No
PLEASE NOTE: * A resume will not be reviewed to determine whether an applicant meets the qualifications outlined in the job vacancy notice (posting).
* Responses to supplemental questions are considered part of the application; failure to respond will result in disqualification.
