At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
The Director of Sales Strategy and Support Services will be an integral part of the Retail Bank's senior leadership team. This role will be responsible for spearheading the strategic direction and optimizing the efficacy of critical sales initiatives, as well as analytical and business support programs within the CBB Retail Bank. Collaborating closely with senior management within the retail banking division, this role will evolve strategic sales incentive and scorecard programs designed to propel business expansion, while leading and optimizing support service functions—data analytics, training, workforce planning, branch support operations, and administrative services—to deliver tangible business outcomes. Success in this role necessitates a profound comprehension of organizational priorities and the ability to seamlessly align people, processes, and technology with overarching business objectives. Job Accountabilities:
Develop and implement sales target setting methodologies for bank sales force, aligning with organizational objectives and market trends. Collaborate with sales leaders and key stakeholders to communicate sales targets effectively, ensuring alignment with business goals and fostering a culture of accountability. Lead cross-functional teams to integrate sales target setting processes with other business functions, such as marketing and product development, to ensure cohesive and aligned strategies. Develop and manage incentive plan scorecards to include quarterly reporting and communication of scorecard achievement at the individual and business line levels. Lead cross-functional teams to establish frameworks for implementing changes to incentive and scorecard programs, manage the change processes associated with the incentive plan and scorecard. Lead the risk review of sales incentive plans and monitor compliance to regulatory standards. Develop comprehensive analytics surrounding the sales model to optimize staff strategy and role mix. Build and develop a reporting infrastructure, leveraging data automation where possible, to track key performance indicators and enabling data-driven decisions by leaders. Leverage analytics to size, scope and determine business opportunities to create business cases aimed to meet business objectives. Partner effectively across all business functions including; Marketing, Technology & Operations, Sales Channels, etc. in order to ensure ongoing alignment and execute successful analytics strategies Accountable for the design of a Support Services delivery model - driving efficient and effective use of people, processes, and technology across Training, Branch Operations, SOP Teams, Administrative Support, and Workforce Planning. Create a training strategy and framework that provides timely tools and knowledge; Lead the development and delivery of sales training/education and certification programs. Identify and analyze technology opportunities to modernize training delivery and automate SOP processes, where possible. Participate in and present at monthly business reviews with Executive Leadership Develop trusted relationships with executives, senior leaders, and key business partners. Build a fact-first mindset making information readily available to drive profitable, strategic decision making. Education:
Bachelor's Degree Business Administration, Finance, Marketing required. Master's Degree Business Administration, Finance, Marketing preferred. Experience:
12+ years experience strategic planning, business management, corporate leadership, financial decision-making and proficiency in analytical research required. Extensive experience with managing strategic and operational transformation. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
Personal banking, loan, investment and insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook
, LinkedIn
and X
. Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance to individuals with disabilities throughout the application & interview process. Please contact
if you need an accommodation at any time during the interview process. Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer
. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish
. Know Your Right to Work English
or Spanish
. Associated Bank is Pay Transparency
compliant.
