2 weeks ago
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The Bristal Assisted Living provided pay range
This range is provided by The Bristal Assisted Living. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$70,000.00/yr - $70,000.00/yr
Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You'll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal "hospitality with a higher purpose." We know you'll make an impactful difference. Because the difference is you.
Come join us!
We are seeking a charismatic and talented individual to serve as the
Director of Community Relations . The ideal candidate will possess sales and business development experience in an assisted living, healthcare, hospitality or similar environment. To excel in this role, you should hold a thorough working knowledge of the industry and be able to market our exceptional, one-of-a-kind assisted living residences and services to the surrounding community with great expertise, professionalism and panache. This position will require both inside sales and outreach to the community to generate leads and cultivate new business referral sources. Knowledge of referral sources in your geographical area is preferred. This position will be 80% Inside Sales and 20% Outreach (one day per week).
If you have highly polished communication skills and pre-developed referral resources in the community, then this position will be an exciting and rewarding opportunity for you. Come apply your unbridled enthusiasm to help drive success at our world-class senior living community!
Additional Responsibilities Include
Greeting all visitors in a warm, friendly and engaging manner
Answering inquiry calls with a professional demeanor and obtaining the most information about the caller in an effort to schedule a visit
Strategically collaborating with the Executive Director to create an effective resident referral program and converting those referrals to residents
Conducting tours of the community for prospective residents and their families; appointments to be pre-planned and well thought out
Understanding the Salesforce system and maintaining an active prospect database
Collaborating with The Bristal and other community referral sources
Following sales training systems and incorporating, where appropriate, the methods found in sales training manuals on public file
Following up regularly with prospective residents, and making a minimum number of outgoing calls per day with the goal of scheduling visits
Following up regularly with referral sources and allocating one day of outreach per week to doctors, elder law attorneys, hospitals, rehabs, etc.
Completing all required move-in paperwork and collecting rent monies due prior to move-in and assisting new residents in getting acclimated
Managing all marketing inventory, as directed
Creating and/or hosting various marketing and sales events
Conduct ongoing networking with outside referral sources
Belonging to and attending SUN (Senior Umbrella Network) as well as attending at least one additional local community association's meeting each month for the purpose of attaining leads and community visits
Overseeing the accuracy of available apartment inventory
Maintaining weekly traffic and census reports and completing a weekly outreach report
Completing quarterly marketing strategy and competitive analysis reports to be submitted to the Executive Director, Senior Vice President of Operations and VP of Marketing at requisite intervals
Perform other duties as assigned by the Executive Director
Full-time schedule requires working one weekend day per week (Tues-Sat)
Qualifications
Bachelor's Degree in Business or Marketing preferred
Sales or business development experience in an assisted living, healthcare, hospitality or similar environment preferred
A proven ability to meet or exceed sales objectives
Must have the ability to "close the deal"
Top-notch prospecting, networking, relationship-building and new business development skills
Ability to connect as a trusted advocate and sell in a consultative manner
Exceptional interpersonal and relationship-building skills a must, possessing the ability to clearly and calmly relate to and communicate concisely with a diverse group of people
Professional image and an eye for excellence in detail
Exceptional telephone and communication skills
Ability to relate well to seniors, their families and their advocates
Natural organizational skills with the ability to concentrate on many tasks at once
Computer literate with knowledge of Microsoft Office
Must be a Notary Public or be committed to obtaining a license within 6 months of hire
Patience, perseverance and follow-through a must
Benefits Include
Salary increases based on annual performance
Annual team appreciation events, quarterly team appreciation bonuses and an annual holiday bonus
$850 match-per-year towards 401K plan
$50,000 company paid life insurance policy
Up to 18 PTO days, plus 6 paid holidays, with a PTO cash-out option annually
Optional lunch for all employees
Available health, dental and vision coverage
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business Development
Industries
Hospitals and Health Care
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