Top Reasons to Work With GHG You'll have the opportunity to work with fun and passionate Racquets team You will grow your skills and experience in an environment fosters growth and development Job Purpose: The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis & pickleball. This role involves developing and implementing youth & adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.
What You'll Be Doing Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons and social events. Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests. Recruit, train, and manage a team of tennis professionals and support staff. Build and maintain strong relationships with members, ensuring their needs and expectations are met. Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards. Collaborate with the facility management team to address any maintenance or improvement needs. Develop and manage the racquets department budget, ensuring financial goals are met. Implement strategies to maximize revenue through program fees, lessons, and events. Conduct regular staff meetings, performance evaluations, and provide ongoing professional development opportunities. Plan and execute racquet sports events, tournaments, and exhibitions. Collaborate with marketing to promote events and attract members Engage with the local community to promote racquet sports and attract new members. Ensure that all racquet sports activities comply with industry standards, rules, and regulations. Implement and enforce safety protocols and procedures. Prepare regular reports on program participation, financial performance, and member feedback. Analyze data to identify trends and opportunities for improvement. What You Need for this Position Bachelor's degree in Sports Management, Recreation, or a related field preferred but not required. 4+ years of experience in racquet sports management, coaching, and program development. Proven experience in a leadership role within the racquet sports industry. Certification from relevant professional associations (e.g., USPTA, PTR, US Squash) is preferred. Strong coaching and teaching skills with the ability to work with players of all levels. Excellent organizational and communication skills. Knowledge of industry trends, best practices, and emerging technologies. Ability to create and maintain a positive and inclusive environment. What's in it for You 401K with 100% match up to 3% and 50% match between 4% - 6% contribution Medical/Dental/Vision/Disability/Life Insurance Robust Employee Assistance Program providing a wide range of services including up to 8 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. 10% Discount on GHG outlets Shift meal provided per day Discounted hotel rates at Radisson Hotel Group branded properties worldwide Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued Parental Leave Program (up to 4 weeks paid) Work computer provided Join us and connect with something bigger, apply today!
