We are seeking a highly motivated and experienced Quality Engineering Leader to join our growing team. In this role, you will play a critical role in ensuring the highest quality products and customer satisfaction by leading and implementing comprehensive quality initiatives.
Responsibilities: Analyze customer complaints and secondary data to identify significant quality issues by manufacturing location using Pareto charts. Collaborate with local leadership to implement corrective actions, enhance quality control procedures, and conduct audits to improve customer satisfaction. Maintain process capabilities, implement proactive controls, and optimize process efficiency to address identified issues. Serve as the primary quality liaison for major customers and suppliers, facilitating specification development, root cause analysis (RCA), and permanent corrective actions (PCAs). Ensure compliance with documented quality management systems and procedures. Adhere to reporting requirements of specific customers, including 8Ds, Corrective Action Reports (CARs), and other customer-specific systems. Champion Advanced Product Quality Planning (APQP) to drive quality improvement and product validation processes. Develop and implement improved business procedures to enhance organizational efficiency and communication. Collaborate with IT to improve access to quality data and proactively identify trends to prevent issues. Continuously improve the quality management system and ensure compliance with customer QMS, 3rd Party, and Process Audits. Oversee internal audits to ensure control plan adherence and data availability for root cause analysis. Implement workflow software to automate interdepartmental tasks and improve process efficiency. Provide leadership to develop and maintain quality specifications and ensure compliance with customer requirements. Participate in the startup and qualification of new equipment/processes to prevent quality issues. Provide necessary information to assist company leadership, supervisors, and managers in performing their job requirements. Lead assigned projects, manage tasks and milestones, and report progress. Demonstrate self-initiative and leadership. Skills Required: Knowledge of Six Sigma, Lean Manufacturing, and PPAP (Production Part Approval Process) methodologies. Proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Excellent organizational skills with the ability to manage multiple projects and deadlines. Detail-oriented and quality-focused. Ability to take self-initiative and provide leadership. Ability to walk and stand for extended periods. Desired Education/Experience: Bachelor's degree in Mechanical, Industrial Engineering, or similar field (preferred). Minimum of 10 years of experience in a quality engineering role, including experience managing direct reports. Travel Required: Up to 50% travel required, with a minimum of 25%. Join our team and make a difference! We offer a competitive salary and benefits package.
