Director Of Product Design

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Last Updated
10/27/23
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Director of Product Design
As the Director of Product Design you will ensure emocha's product is intuitive, delightful and impactful. You will work alongside product, and engineering to conceptualize, design, user-test, and iterate on our core product and strategic projects, but will also work closely with our data, patient ops, and marketing teams
emocha Health is tackling one of the largest unsolved problems in healthcare: medication non-adherence. We envision a world where taking all of your medication is a cultural norm and the deadly consequences of non-adherence are history. If you're a product design leader who thrives in a fast-paced environment focused on innovation and forward-thinking success, we'd love to hear from you.
Job Overview
As the Director of Product Design you will ensure emocha's product is intuitive, delightful and impactful. You will work alongside product, and engineering to conceptualize, design, user-test, and iterate on our core product and strategic projects, but will also work closely with our data, patient ops, and marketing teams. As a designer with strong UI/UX skills of your own, you will lead and individually contribute to to product pods building experiences for patients, providers, coaches, and nurses. You will manage our product design team and take the lead on design ops including our visual design system. You will partner with product and engineering leadership to continually evolved the research, design, and dev process, and will be ultimately responsible for design delivery across the team. As a manager, you will grow and guide our product design team, further developing their careers at emocha.

Responsibilities
Lead product design process from ideation through journey mapping, wireframing, validation with end users, prototyping, and final visual design
Ensure product design fulfills high level business goals, requirements, and user stories, while adhering to core emocha design principles around usability, engagement, and delight
Manage delivery of UI/UX to multiple agile product teams which serve different end user experiences (patient, providers, health coaches, and payers)
Directly manage UI/UX designers, lead product design reviews, and guide individual growth and professional development
Identify opportunities to improve processes and create a stronger user-centered organization and partner with product and engineering leadership to implement
Directly contribute by delivering UI/UX on complex, high-priority design initiatives
Oversee design research around core product initiatives to improve user experience or inform new product ideas and guide user feedback sessions with end users and subject matter experts
Present design concepts to internal and external stakeholders and\xa0communicate how visuals should feel, sound, and move
Help build and evangelize the design system and proactively propose system evolutions, additions and improvements
Use research and product analytics data to inform design decisions
Ensure product marketing has assets needed for product communication about new features and experiences

Preferred Requirements
6+ years experience working in a team that ships product with at least 2 years of product design management experience
Demonstrated ability to help a team navigate ambiguity
Experience managing UI/UX for multiple sprint teams at once
Ability to drive progress independently and through collaboration
Deep empathy for people facing significant health challenges
Ability to multi-task and communicate effectively with multiple stakeholders
Strong knowledge of and passion for the craft of research
Strong visual aesthetic and commitment to delivering beautiful, high-fidelity work
Systems-thinker with the ability to design for online and offline experiences
Proven ability to collaborate with cross-functional partners and work in a fast-paced environment\xa0(bonus points for health tech / startup experience)

Benefits
The biggest perk is that you will be working on a game-changing solution in healthcare with people who are talented, motivated, and passionate. emocha has impacted thousands of lives to date, but you will be integral in scaling that impact.
Competitive salary
15 days vacation, paid sick leave, plus holidays
Remote work with a budget for occasional travel for in-person team connectivity
Health, dental, vision, short and long term disability401K retirement savings plan

Working at emocha
We're a diverse team of designers, technologists, researchers, and public health enthusiasts committed to helping people with chronic and infectious disease get better faster. As we strive to improve the health of patients and providers across the world these values empower us:
Entrepreneurship, Optimism, & Forward Momentum: We operate with a sense of competitive urgency and determination because the problem we're solving is unacceptable.
Impact, Empathy, & Dedication to End Users: Many of the patients we serve face significant health challenges and inequities. We're determined to change this injustice. We accomplish incredible amounts of work because we know that better outcomes are possible.
Radical Candor, Resilience, & Connectivity: We're direct with each other because we respect each other, and we speak up - even when it's uncomfortable. As a startup, we operate with fewer resources, which forces creativity and innovation.
Perpetual Growth & Genius Everywhere: emocha is a place where the best ideas win. We look for the genius in everyone, valuing intelligence and passion over pedigree. We're a fast-growing company with big dreams and we can't wait for you to grow with us.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We believe in reflecting the diversity of our customers, and their patients, in our team. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. emocha is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental ability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.

At emocha, the health and safety of our people is our number one priority. That's why all engagement in the U.S. for roles that require or include in-person activities and where legally permitted are contingent on the candidate showing proof of being fully vaccinated (or agree to be fully vaccinated by the start date) against Covid 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine) to pass the pre-engagement requirements. Individuals with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request a reasonable accommodation.Title VITitle VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specially, Title VI provides that "no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subject to discrimination under any program or activity receiving Federal financial assistance" (42 U.S.C. Section 2000d).

emocha is committed to ensuring that no person is excluded from participation in, or denied the benefits of its products and/or services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1b. If you feel you are being denied participation in or being denied the benefits of the products and/or services provided by emocha Mobile Health, or otherwise being discriminated against because of your race, color, national origin, gender, age, or disability,

our contact information is:
Chanda Wilkins
Title VI Manager
emocha Mobile Health Inc.
916 N. Charles Street, Suite 200
Baltimore, Maryland 21201
(410) 864-8587, Option 3c
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