Overview The Director of Information Technology and clinical Services is accountable for ensuring local Information Technology, audio-visual (AV) and clinical services are aligned to meet the requirements for the Touro College of Osteopathic Medicine/Touro University Middletown, NY. The Director will partner with the academic leadership and work closely with Touro University Central IT to continuously improve services delivery, information Security, system availability and academic environments for hybrid learning. This position will collaborate with the Dean/Chief Academic Officer, IT steering committees, and Central IT leadership.
Responsibilities Partners and confers with local academic and administrative leaders, faculty, staff, clinicians, and the student representatives to ensure technology is available for the campus and clinic. Works with faculty, administration, and students to identify trends in the technology landscape and works with central IT to address for potential service improvements. In conjunction with the TouroOne helpdesk this position will manage local support for incident management and IT service requests to ensure adherence to published service level objectives (SLO) In conjunction with Toure central IT, CISO and Legal to implement new software solution and ensure due diligence. In partnership with central IT develop strategies to support business continuity and disaster recovery Oversees the local technology, clinical and AV budgeting and spending. Oversees IT support staff and service delivery ensure continual growth to best support the developing technology landscape. Works with central IT, CISO to address security and risk mitigation on processes and technology. Responsible for campus adherence to published information technology and Information security published policies and procedures. Partners with instructional technology to implement the strategies and technologies to manage Learning Management System, video libraries, and accreditation requirements. Supports video conferencing and recording solutions. Maintains listing of IT and AV inventory Maintain a collaborative dialogue with Central IT to propose solutions and technologies to benefit the campus, clinic, and University system. Other activities as requested by supervisor. Qualifications Education/ Experience Bachelor of Arts preferred. Bachelor's degree in computer science area, or equivalent experience With a minimal of least 6 years IT and video production experience Knowledge/ Skills/ Abilities Excellent communication and organizational skills Ability to work in a regulated environment, such as HIPAA and FERPA Knowledge of virtualization and Microsoft technologies Experience with Learning Management Systems; Canvas preferred. Experience with hybrid learning and communications. Physical Demands Sitting or standing for prolonged periods of time Ability to lift at least 30 lbs Possibility of flexible work arrangements Maximum Salary USD $95,000.00/Yr. Minimum Salary USD $76,000.00/Yr.
