Full job description We're hiring a Director, Facilities!
The Director, Facilities will manage the performance of the Facility Management team to ensure effective facilities service delivery, including acquisitions and closures. Support team in achieving prompt completion of reactive and preventive maintenance, emergency response and select Capital Improvement projects, including playground upgrades. Use practical problem solving for complex issues related to Landlords and Vendor Service delivery. Support Facility Managers in closely managed Capital and Operating budgets and variance reporting. Build interdepartmental relationships that foster trust, confidence and positivity within Bright Horizons.
What you will be doing in this role:
Assist the Sr. Director in establishing and monitoring departmental policies, procedures and protocols. Support departmental strategic initiatives, coordination and delivery of Facility Management Services to Centers and Operations teams.
Manage and monitor a team of Facility Managers for performance, compliance with departmental protocols, KPIs, customer service, R&M and Capital project execution.
Set annual goals for team and coach through to successful completion. Conduct annual performance reviews.
Assist in training and mentoring team members: Both Facility Managers and Facility Coordinators.
Consistently meet with team members as a group and one on one to ensure right track/forward progress.
Participate in Operations SVP, DVP, and RM meetings to socialize department procedures, protocol and initiatives.
Work closely with construction on larger projects. Support FM as liaison to center staff when necessary.
Monitor national weather conditions and work w Sr Director, FMs and Operations personnel to ensure preparedness when fires, hurricanes, blizzard, tornadoes or other natural disasters threaten.
May manage a small portfolio of centers when 'player/coach' model is in place.
Cover for FMs during PTO, holidays, sickness, etc.
Approve expense reports and Purchase Orders for team members.
Continually review vendor management and vendor procurement practices for highest quality service delivery, partnering with vendors who understand the child development space.
Responsible for utilizing all aspects of the Corrigo platform as a management and expense monitoring tool.
Review FM capital renovation programs and timetables, review budget and cost estimates with FM and Operations, when necessary.
Review FM Monthly finance/variance reports, identify outliers, alert finance to accrue for forecasted expenses where necessary.
Conduct site investigations for Acquisitions and Transitions when called upon to do so.
What we hope you will bring to this role:
Bachelor's Degree or equivalent relevant experience
10 years facility management experience
Additional years of experience would be considered in lieu of the applicable degree
Strong leadership in personnel management and development skills
Ability to motivate team members
Extensive experience with Corporate Facilities Management practices, software tools, strategy, organization and budgets
Empathy, superior customer relations and communication skills.
Strong sense of urgency and problem solving in emergency situations.
Technical understanding of building envelope and systems; experience with preventative maintenance programs
Cost sense
Experience and/or ability to work with a diverse group
The salary range for this position is $120,000 - $125,000.
Compensation Range: 120,000 - $125,000 The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Life at Bright Horizons: Our home office employees support all facets of our business — and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families.
Our people are the heart of our company. Because we're as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you'll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.
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Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
