Position: Dining Room Supervisor
Reports to: Director of Culinary Services
FLSA Classification: Non-Exempt
Summary The Dining Room Supervisor plays an integral role in the success of our team, our community and creating a place our residents are proud to call home.
The primary purpose of this position is to ensure a quality dining experience by greeting and seating residents and guests, overseeing dining room staff and maintaining a pleasant and clean dining environment.
Essential Job Functions, Duties, and Responsibilities Responsible for the daily operations of the dining room. Ensures smooth and timely opening of the dining room, including the facilitation of the pre-meal meeting. Inspects cleaning and closing of the dining room. Provides supervision for special functions Greet and seat residents and guests. Ensures consistently high quality customer service in the dining room. Assists the dining service manager, hiring, training, disciplining and terminating employees. Maintain a work environment that is clean and presents a professional image. Attend and participate in in-services as required by federal, state, and company requirements. Required Skills and Qualifications Capable of performing the essential functions of the job, with or without reasonable accommodations Ability to understand and communicate written and verbal directions Regular attendance, reliability and punctuality is necessary Ability to work nights and weekends, upon request Must be able to work overtime as needed May be responsible to work on an on-call basis Outstanding customer service skills Well organized with excellent attention to detail Aptitude to work independently with excellent time management skills Education and Experience High school diploma or equivalent Supervisory experience in food service Tools Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of cleaning products and equipment such as vacuum cleaners, brooms and mops is required. Additionally, employee may use snow removal equipment such as shovels and/or snow blowers.
Supervisory Responsibility This position has direct reports. The servers and dishwashers report to the Dining Room Supervisor.
Physical Demands Task
Requirement
Frequency (Place an X in approximate box)
Constantly
Frequently
Occasionally
Rarely
Seeing
X
Hearing
X
Tactile Sense
X
Talking
Must convey detailed and important spoken instructions to other accurately
X
Climbing
X
Balancing
X
Stooping
X
Kneeling
X
Crouching
X
Pulling
30 lbs.
50 lbs.
Pushing
30 lbs.
50 lbs.
Standing
X
Walking
X
Reaching
X
Fine Motor
X
Grasping
X
Twisting
X
Repetitive Motions
X
Lifting
30 lbs.
50 lbs.
Crawling
X
Static Position
X
Carrying
20 lbs.
30 lbs.
50 lbs.
Other
