Digital Lead Specialist

BENEFITS Medical Insurance: Health: 50% of the premium is covered by Cardinal Dental: 50% of the premium is covered by Cardinal Life insurance: $10,000 is covered by Cardinal 401K with a 4% Company Match Uniform allowance Paid Continuing Education Paid Holidays and PTO Plus more! OUR CORE VALUES Teamwork : Support the growth & development of team members to achieve personal & professional success Forward Thinking : Continuously educating ourselves to exceed the industry standard Customer First : Going the extra mile to exceed expectations Do What's Right : Uphold the highest standards of honesty & integrity Committed to Excellence : Focused on results & value high performance RESPONSIBILITIES Monitor & promptly respond to customer's online inquiries (Google, Yelp, Angi) Monitor & promptly respond to Webchat Work with marketing to set up and execute texting campaigns Accurately book jobs and promptly follow up with customers Back up customer service representatives during high call volume times and absence Cardinal Heating & Air Conditioning is looking for YOU ! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at
Cardinal is an equal-opportunity employer.