Job Title: Provider Data Representative
Duration: 12 Months
Location: Plano, TX,75093 (On-Site)
Pay: $16.54/hour
Schedule Notes: Training: 8:00 Am to 4:30 PM CST M-F Ongoing: Candidates will need to be available between 8:00 AM and 6:00 PM CST Monday through Friday. At this time, it is expected the workday will be 8:00 AM to 4:30 PM CST M-F but is subject to change.
Important Notes: Onsite-in Plano, TX office Candidates will need to be available between 8:00 AM and 6:00 PM CST Monday through Friday. At this time, it is expected the workday will be 8:00 AM to 4:30 PM CST M-F but this is subject to change. Training Schedule: 8:00 Am to 4:30 PM CST M-F Note: The agents will be making outbound calls to dental offices to verify directory information including active providers . They will be required to document all information and take action to update information.
Responsibility: Delivers straightforward administrative and/or other basic business services in Provider Data. Maintains current provider data for the largest , most complex account structures. Maintains provider data to ensure the quality of the network. Coordinates provider enrollment, inactivation, and reporting. Responsible for making and documenting provider calls. Updates directories for all Dental contracted organizations. Issues tend to be routine. Good knowledge and understanding of Provider Data and business/operating processes and procedures. Works to clearly defined procedures under close supervision. Skills: Excellent verbal and written communication skills; ability to speak clearly and concisely . Ability to convey complex or technical information in a manner that others can understand, as well as the ability to understand and interpret complex information from others. Strong interpersonal skills, establishing rapport and working well with others. Strong customer service skills Computer proficiency, willing to learn new systems. Ability to work in a goal-orientated environment. Ability to meet high standards for attendance. Non-negotiable skills: Clear speaking voice with Strong communication skills Ability to work quickly and efficiently on a computer. Attention to detail. Education: High School Diploma or Equivalent
About Us: Established in 2004, SPECTRA FORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRA FORCE is built on a concept of "human connection," defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:
Benefits: SPECTRA FORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRA FORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRA FORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation
