Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
**We are unable to provide sponsorship for this role.**
Data Investigation Analyst
Our team has a crucial role in promoting knowledge sharing within and between teams at SPINS by making it easier for everyone to access to a deeper understanding of schemas and significance of our data assets, process flows of our data ecosystem, and measurements to support best practices in the Consumer-Packaged Goods industry.
The teams we work with internally include: the Commercial teams, Engineering, Product, Product Intelligence, Design, and Technology.
What you will do.
As a key member of the team, you will be responsible for assisting customers with data related inquires so they can gain maximum value from SPINS solutions. This role works cross-functionally educating our internal customers by creating and enhancing documentation for self-service support.
Key Responsibilities:
Operate as the point of contact (or primary interface) for any day-to-day customer questions regarding point-of-sale data, metadata, and measurements
Develop and deliver educational materials for cross-functional business users and external customers
Perform ad-hoc data analysis
While your talent and experience matter most, we have to mention these qualifications matter to us : 2+ years of experience with a CPG company , market research, or syndicated data firm
BA/BS degree in Business Administration or related field of study
Experience with data analysis tools (e.g., SQL)
Prior experience working with syndicated data
Proven ability to manage multiple projects at a time while paying strict attention to detail
Self-motivated; ability to work effectively in a fast-paced environment under pressure, adhering to deadlines
Adept at learning new technologies and business functions, working proactively to problem solve and take initiative
Solid written and verbal communication skills with the ability to clearly articulate technical material to non-technical audiences
We're even more impressed if you bring along your : Exposure to Issue Tracking Software (e.g., JIRA, SalesForce)
#LI-RD1 #LI-Hybrid
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way Direct - We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
Determined - We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
Passionate - We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
Collaborative - We leave our egos at the door, believing that working together we will produce an outcome that's greater than each individual contribution.
For details about the information SPINS's collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
