Data Entry - Customer Service - Full Time Day Hours

Are you looking for a role that combines your exceptional customer service skills with your knack for details and love of problem-solving? We're a leading document procurement service provider supporting attorneys across various litigations, leveraging state-of-the-art technology to deliver expert services. Our commitment to excellence starts with our Order Processing Specialists - the heartbeat of our operation, ensuring every detail of the litigation support process is meticulously handled.
A Day in the Life:
Crafting detailed requests and orders for clients using our proprietary database.
Ensuring each order is complete with all necessary details for subpoena or request creation.
Utilizing available resources to verify attorney or case information accurately.
Proactively reaching out to clients or deponents via email or phone to resolve any information discrepancies or to assist with inquiries.
Logging comprehensive notes in the database regarding client or deponent interactions.
Scanning and uploading documents into the database, maintaining our commitment to security and efficiency.
Is This Role for You?
This role is tailor-made for individuals who:
Relish the challenge of solving problems and have a keen eye for analyzing cause and effect.
Boast a detail-oriented approach, ensuring accuracy while also meeting targets.
Exhibit exceptional communication skills, both written and spoken, with the confidence to engage clients professionally.
Are self-starters, driven by goals and the pursuit of continuous improvement, adaptable to change.
Who We're Looking For:
No traditional office experience? No problem! If you have a background in solving problems and working with people (retail, restaurant industries, etc.), and have a history of exceptional service, we encourage you to apply. Highlight these experiences in your application - they matter to us!
Why Us?
Great Benefits: Enjoy a comprehensive benefits package that takes care of you.
Friendly Office Environment: Be part of a team that values respect, support, and collaboration.
Relaxed Dress Code & Regular Employee Appreciation Activities: We believe in making our workspace comfortable and recognize the hard work of our team members.
Ready to make a difference in the fast-paced world of litigation support with a company that values your contribution and development? Apply today and start your journey with a team that's redefining the industry, one document at a time.
For more information and to apply, visit our careers page.
Employment Type: Full-Time
Salary: $ 15.00 Per Hour