Overview
At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before. A community of builders, doers and problem solvers, we each play an outstanding role - crafting new technologies, bringing solutions to market, and participate with Companies on the front line of business.
Reflexis Systems(now a Zebra Technologies business) is the leading provider of real-time store operations solutions. Our solutions have been selected by top global retailers to simplify store operations, optimize labour spend, and improve store execution. Some of the biggest brands in Retail, Banking and Medical utilize our solutions to offer better customer care and improve efficiencies.
In this role, you will handle all the data analysis phases of a customer success engagement, including the reuse of data analysis techniques. You will come up with what will best support the customers’ business goals. In addition, you will collect and analyze customer information explaining results and insights to Customers’ business teams.
*Position is based in our Dedham, MA office- Remote to start due to COVID*
No Visa Sponsorship at this time (including OPT/CPT/EAD).
Responsibilities
Performing hands-on advanced data analysis using Reflexis Systems, Inc.’s business intelligence and advanced analytics products as well as other analytics analysis, machine learning, and visualization tools. Developing software to support reusable analysis techniques and tools to routinely apply in support of the Company’s customer service initiatives.
Working closely under the supervision of Manager of Customer Experience for the understanding of the Customer’s analytical problem.
Networking with internal and external partners and product specialists, conducting technical meetings to ensure complete coverage of problem and data gathering.
Applying cloud data warehouse technologies for analysis of large datasets.
Analyzing insights, implications and communicating findings (internally and externally) using visually compelling visualizations in IBM Cognos, Tableau, Qlik Sense, and Looker with ability to deliver clear explanations to business users.
Developing, running and evaluating data science and predictive analytics models for detection and analysis of patterns and trends in very large datasets
Crafting, coding, implementing, and continuously improving data pipelines, predictive and prescriptive analytical models to help our customers maximize the value of their solution.
Performing testing and verification of analytics built to ensure consistent accurate results.
Training the customers to use the analytics reporting tools and application.
Qualifications
Minimum Requirements:
Bachelor’s degree in a STEM field with emphasis on analytics, data Science, or business analytics.
2 years experience and proficiency in data visualization techniques OR MS in Data Science, Business Analytics, or MBA with concentration in Analytics
Preferred Requirements:
Familiarity with basic statistical methods.
Advanced skill in analytics tools, database technologies, and SQL is required.
Prior experience with business intelligence (IBM Cognos), data visualization software(Tableau, Qlik Sense, Looker etc.).
Ability to develop advanced analytic data models.
Ability to contribute to the design and development of data pipelines and data warehouses to support the analysis of large-scale data volumes.
Exceptional attention to detail and accuracy of data is required.
Experience using cloud data warehouses (Big Query, Snowflake, etc..).
Join Zebra!
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at **********.
The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
