Cxo Trainer

Do the best work of your career as a champion for small and mid-size businesses. BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.
BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you're looking for a place that helps you do the best work of your career, look no further than BILL.
This position is based in (Houston TX | Draper UT). Make your impact within a rapidly growing Fintech Company We are looking for a talented, enthusiastic and dedicated individual to join the BILL CXO Advocacy Training Delivery team. The CXO Trainer will apply adult learning principles and development methodology to deliver highly-engaging learning experiences for both internal and external learners. The CXO Trainer collaborates with business partners and key stakeholders to identify learning gaps and opportunities. This role works with and will themself become a subject matter expert to facilitate learning events such as instructor-led courses both in-person and virtual. The CXO Trainer will occasionally be asked to develop training content such as eLearning, job aides, and slide decks. The CXO Trainer is responsible for aiding in measuring training effectiveness. They will work with business partners to identify, and develop key metrics for learning and performance success. They will also work to learn and support the BILL platform and customers as needed.
We'd love to chat if you have: 2+ years of experience in training, preferably in a customer service capacity 2+ years of mentorship or train-the-trainer experience Basic understanding of accounting processes and procedures Successful completion of various training programs and certificates Experience with the development, implementation, and success monitoring of training programs in all departments across support organization and ability to provide recommendations for all training solutions based on business needs Expert facilitation and presentation skills in a group setting and virtual environment. Ability to dynamically engage, train, and coach employees and various audiences at all levels including leadership. Demonstrated experience working with a variety of partners, customers, internal teams, management levels in the creating and delivery of training Bachelor Degree in Business or related Willing to travel internationally both domestically and internationally, 25% of the time Competencies (Attributes needed to be successful in this role): Product Knowledge/Functional Expertise - Strong knowledge of SAAS products with the ability to quickly grasp technical concepts and make them easily understandable when training. Clearly understands customer's business operations and needs associated with the product to provide solutions and recommendations for improved workflows Communication - Outstanding communication skills, including written, verbal, and active listening. Can clearly and articulately convey information to others in casual or informal situations. Recognize the essential value of continuous information exchange and the competitive advantage it brings. Use the written language to convey both substance and intent with accuracy. Customer Orientation - Embodies a "customer first" mindset. Anticipates how plans and actions of the business will affect the customer in the short term and the long term. Uses information about customers' needs as the basis of problem-solving, decision-making, and organizational action Business Acumen - Sees the organization as a series of integrated & interlocking processes. Understands general business concepts. Understands that change can have a dramatic & unintended impact across the entire organization. Uses systems together for synergy. Relationship Building - Enjoys interacting with people and excels at it. Devotes appropriate time and energy to establishing and maintaining networks and building credibility. Initiates contacts readily and maintains them over time. Utilizes relationships to create and deliver training where L&D lacks expertise. Expectation Management - Actively manages expectations with key stakeholders and learners for learning initiatives and their role in the process. Learning and Development Landscape - Knowledge of L&D theories, frameworks, and trends inform decision-making. Execution focused - Demonstrates a sense of urgency. Motivated by success and passion of delivering quality business results. Sets and achieves achievable, yet aggressive, goals. Persists to complete tasks / responsibilities, even in the face of difficulties, is optimistic and tenacious all through. Consistently complies with quality, service and productivity standards and meets deadlines. Maintains focus on organizational goals.
Let's talk about benefits 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL. We live our culture and values every day At BILL, we're different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There's no limit to what we can build and where we can go from here. We'd love you to join us.


BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.
Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.
If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact .
BILL Culture: Humble - We check our egos at the door. We are curious. We listen, accept feedback. Authentic - We earn and show trust by being real—embracing our authentic selves. Passionate - We care deeply about each other and our customers. Accountable - We are duty-bound to each other, our customers, and society. Fun - We wrap it all together by building connections and enjoying time spent together. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants