Customer Support Specialist

Job Description:

Baxalta is seeking a passionate and dedicated Customer Support Specialist to join our team in Columbus, Ohio. As a part-time Associate Level position, the Customer Support Specialist will be responsible for providing top-notch customer service to our clients.

Responsibilities:- Responding to customer inquiries and resolving issues in a timely and professional manner- Providing product information and assistance to customers- Monitoring customer accounts and ensuring satisfaction with our services- Collaborating with other departments to address customer needs- Maintaining accurate records of customer interactions and transactions

Requirements:- 3 years of experience in customer support or a related field- Excellent planning and communication skills- Ability to work well under pressure and in a fast-paced environment- Strong problem-solving abilities and attention to detail

Benefits:- Retirement plan- Training & professional development opportunities- Paid overtime

Working Environment:At Baxalta, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and provide a supportive and dynamic work environment for all team members.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement:Baxalta is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.