Customer Support Representative - Work From Home

Job Description:

Bed Bath & Beyond is currently seeking a Customer Support Representative to work from home in Los Angeles, California. This is a full-time, entry-level position with zero years of experience required. The ideal candidate will be dedicated, adaptable, have strong presentation skills, and possess excellent time management abilities.

Responsibilities:1. Provide exceptional customer support via phone, email, and chat channels2. Resolve customer inquiries and issues in a timely and efficient manner3. Educate customers on products, services, and promotions4. Process orders, returns, and exchanges accurately5. Maintain customer records and follow up as needed6. Collaborate with internal teams to improve customer satisfaction7. Meet or exceed performance metrics and quality standards

Requirements:1. High school diploma or equivalent2. Excellent communication skills, both written and verbal3. Strong problem-solving abilities4. Proficient in Microsoft Office Suite and CRM software5. Ability to work independently and as part of a team6. Must have a dedicated home office space with high-speed internet connection7. Available to work flexible hours, including evenings and weekends

Benefits:1. Parental leave policy2. Company-provided transportation, if applicable3. Retirement plan options

Working Environment:At Bed Bath & Beyond, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is supportive, collaborative, and committed to providing top-notch customer service.

Equal Opportunity Statement:Bed Bath & Beyond is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: May 6, 2024

Join our team and help us provide exceptional customer support from the comfort of your own home! Apply now to be part of the Bed Bath & Beyond family.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.