Customer Support Representative - Remote Work

Job Description:

LifePoint Health is seeking a part-time Customer Support Representative to join our team in Seattle, Washington. This position will be remote, allowing the successful candidate to work from the comfort of their own home.

Responsibilities:- Provide exceptional customer support to clients via phone, email, and live chat- Address customer inquiries, troubleshoot issues, and provide solutions in a timely and professional manner- Maintain a high level of customer satisfaction by going above and beyond to meet customer needs- Collaborate with internal teams to escalate and resolve complex customer issues- Identify opportunities for process improvements and communicate customer feedback to relevant stakeholders- Meet and exceed key performance indicators related to customer satisfaction, response times, and resolution rates

Requirements:- 2 years of experience in customer support or a related field- Resourceful and reliable with the ability to work independently and manage workload effectively- Strong persuasion skills to effectively communicate with customers and resolve issues- Adaptability to changing priorities and business needs- Excellent written and verbal communication skills- Proficient in Microsoft Office and CRM software- High school diploma or equivalent required

Benefits:- Gym membership- Retirement plan- Joining Bonus

Working Environment:At LifePoint Health, we strive for excellence and uphold high standards in all endeavors. We foster a collaborative and supportive work environment where employees are encouraged to grow and succeed.

Deadline to apply: May 16, 2024

Equal Opportunity Statement:LifePoint Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.