Customer Support Representative

Job summary
Customer Support SpecialistFocused on providing great customer serviceEntry-level position with opportunities for advancement
Job seniority: entry level
Responsibilities
• Triage incoming calls from customers• Schedule appropriate service• Promote products and services• Gather information for technicians• Enter detailed information in service tickets• Represent company with good customer service• Maintain positive attitude towards customers• Other assigned responsibilities
Requirements
• High school diploma required• 1+ years of customer service or administrative work experience• Strong attention to detail• Ability to work independently with little supervision• Ability to prioritize tasks in a fast-paced environment• Proficient with Microsoft Office