Customer Support Officer

Thermo Fisher Scientific is currently seeking a passionate and independent Customer Support Officer to join our team in San Jose, California. As a part-time entry-level position, this role is perfect for individuals looking to kickstart their career in customer support within the scientific industry.

Responsibilities:- Provide exceptional customer support through various channels such as phone, email, and chat- Assist customers with product inquiries, order processing, and issue resolution- Collaborate with cross-functional teams to ensure timely and accurate responses to customer inquiries- Maintain accurate records of customer interactions and transactions- Identify opportunities for process improvements to enhance the customer experience

Requirements:- Strong communication skills with the ability to effectively interact with customers and internal teams- Team player who is willing to collaborate and support others- No prior experience required, but a willingness to learn and grow in a fast-paced environment- Passion for providing outstanding customer service and solving problems- Ability to work independently and manage time effectively

Personality traits: Passionate, independentSoft skills: Communication, teamwork

Benefits:- Joining bonus for new hires- Training and professional development opportunities- Remote work flexibility- Opportunity to work in an environment that sparks creativity and motivation

Deadline to apply: ********

Equal opportunity statement:Thermo Fisher Scientific is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, religion, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.