Customer Support Officer

Job Description:

American Financial Group is seeking a part-time Customer Support Officer to join our team in New York City, New York. As an entry level position, no prior experience is necessary, making this an excellent opportunity for individuals looking to kickstart their career in the financial industry.

Responsibilities:1. Providing excellent customer service to clients, addressing inquiries, and resolving issues in a timely and professional manner2. Processing customer orders, refunds, and exchanges accurately3. Maintaining customer records and ensuring data accuracy4. Collaborating with other team members to ensure seamless customer experience5. Assisting with administrative tasks as needed6. Adhering to company policies and procedures to ensure regulatory compliance7. Upholding a positive company image through interactions with customers

Requirements:1. Adaptable and motivated individual who thrives in a fast-paced environment2. Strong negotiation skills and attention to detail3. Excellent verbal and written communication skills4. Ability to work well independently as well as part of a team5. Proficiency in Microsoft Office Suite6. High school diploma or equivalent

Benefits:1. Profit sharing opportunities2. Vision insurance coverage3. Paid overtime for additional hours worked

Working Environment:At American Financial Group, we believe in aligning work with a greater purpose, contributing to a meaningful mission. Our team is dedicated to providing top-notch service to our clients while fostering a supportive and inclusive work environment.

Deadline to Apply:Please submit your application by June 12, 2024.

Equal Opportunity Statement:American Financial Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

We look forward to receiving your application and welcoming you to our team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.