Customer Support Assistant - Urgent Role

We are looking for a proactive Customer Support Assistant to join our fast-paced team at RSI International in North Carolina.
Growing your career as a Full Time Customer Support Assistant is an awesome opportunity to develop critical skills.
If you are strong in attention to detail, planning and have the right initiative for the job, then apply for the position of Customer Support Assistant at RSI International today!

We are seeking two Customer Support Assistant's to join our team! You will be responsible for helping customers by providing product and service information. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.
In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, cars, lives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.
Responsibilities: 
Provide information about the products and services
Troubleshoot and resolve event issues and concerns
Provide customer support and handling customer inquiries
Document and update customer records based on interactions
Generating quotes, processing payments & reporting claims
Provide customer support and handling customer inquiries
Develop and maintain a knowledge base of the evolving product and services offerings
Conducting policy reviews and providing details on updates
Providing excellent client service
Relationship building with new and existing clients
Requirements:
Excellent Communication/interpersonal skills Confident, self-starter who works well independently Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Good organizational skills Must have ability to multitask Benefits of working as a Customer Support Assistant in North Carolina:
? Career Growth Potential
? Room for Advancement
? Generous Compensation